How Do I Place An Order With A Logo?
When you select Email Company Logo in the drop down options menu you will need to submit your email in the box below, we will contact you after you place your order to obtain the appropriate logo file needed. Preferred files are .EPS or .PNG
Payment and Shipping
We accept Visa, Mastercard, Discover and American Express for all online orders. Items ordered online are shipped within 5-7 business days via USPS.
Terms & Conditions
All custom items are made to order and we will need 5-7 business days to complete before shipping. We will get them out sooner if possible.
Returns & Refunds
We cannot issue a refund on personalized items. If there is an issue with the engraving upon receipt, please notify us immediately. We do not accept claims for defective items if its been in your possession more than 3 days, so please inspect your items upon delivery. If we have to replace your cup due to claims of damage, we will only replace with the EXACT same product. This includes the monogram type, the order of the letters, spelling ...everything! This is to avoid return policy abuse.
It is your responsibility to type out the info for engraving as you wish it to appear. We will not issue a refund for mistakes made by the customer. Please double check for accuracy.